TERMS & CONDITIONS

Service
Agreement

Last updated: January 1, 2024

Agreement to Terms

These Terms and Conditions ("Terms") govern your use of Star Works' website and services. By accessing or using our services, you agree to be bound by these Terms.

If you disagree with any part of these terms, then you may not access our services.

Our Services

Star Works provides digital services including:

  • Web design and development
  • Mobile application development
  • E-commerce solutions
  • Digital marketing services
  • Brand identity and design
  • Consultation and support services

Project Terms

Proposals and Contracts

All projects begin with a detailed proposal outlining scope, timeline, and pricing. Work commences only after signed contract and initial payment.

Timeline and Delivery

Project timelines are estimates based on agreed scope. Delays may occur due to client feedback cycles, content provision, or scope changes.

Revisions and Changes

Each project includes a specified number of revisions. Additional changes beyond scope may incur extra charges. Major scope changes require new contract amendments.

Payment Terms

  • Deposit: 50% deposit required before project commencement
  • Payment Schedule: Payments are due according to agreed milestones
  • Final Payment: Final payment due before project delivery
  • Late Payments: Late fees may apply for overdue payments
  • Refunds: Refunds are handled case-by-case based on work completed

Intellectual Property

Client Ownership

Upon full payment, clients own the final deliverables created specifically for their project. This includes custom designs, code, and content created by Star Works.

Star Works Rights

We retain rights to:

  • Use projects in our portfolio and marketing materials
  • Retain underlying methodologies and general knowledge
  • Use third-party tools, frameworks, and libraries

Client Responsibilities

Clients are responsible for:

  • Providing accurate project requirements and content
  • Timely feedback and approvals
  • Making payments according to agreed schedule
  • Providing necessary access and credentials
  • Ensuring legal compliance of provided content
  • Maintaining backups of delivered work

Warranties and Disclaimers

Our Warranty

We warrant that our services will be performed with professional skill and care. We provide a 30-day warranty on delivered work for bug fixes and minor issues.

Disclaimers

We cannot guarantee specific business outcomes, search engine rankings, or conversion rates. Our services are provided "as is" without warranties beyond those explicitly stated.

Limitation of Liability

Our liability for any claims arising from our services is limited to the total amount paid for the specific project. We are not liable for:

  • Indirect, consequential, or incidental damages
  • Loss of profits, data, or business opportunities
  • Issues arising from third-party services or content
  • Damages resulting from client's misuse of deliverables

Termination

Either party may terminate the agreement with written notice. Upon termination:

  • Client pays for all work completed to date
  • Work in progress is delivered in its current state
  • Confidentiality obligations continue
  • Each party returns or destroys confidential information

Confidentiality

We maintain strict confidentiality of all client information and project details. We will not disclose confidential information to third parties without explicit consent, except as required by law.

Governing Law

These Terms are governed by the laws of [Your State/Country]. Any disputes will be resolved through binding arbitration or in the courts of [Your Jurisdiction].

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of modified Terms.

Contact Information

For questions about these Terms & Conditions, please contact us:

Contact Star Works